At the time you place an order, you will be asked to confirm all the details regarding the item's size, design, color, etc. Therefore, we do not accept returns or exchanges for your selection of incorrect items, sizes, designs, etc. If you have any questions about placing an order, please contact us so we can make sure you are satisfied with your purchase.
We stand behind the quality of our products and guarantee our workmanship 100%. Any defects or errors on our part will result in a replacement at no charge. In this case, you may return/exchange an unused item in new condition within 14 days of receiving product. All items must include original packaging.To complete your return, we require a receipt or proof of purchase.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.